Genesis Motor America has made a significant announcement on October 10, 2023, indicating that its telematics suite, known as Genesis Connected Services, is now being offered complimentary to all original owners or lessees of 2023 and newer model years. This is a notable development for Genesis vehicle owners and underscores the brand’s commitment to enhancing the ownership experience.
Previously, Genesis Connected Services were provided free of charge for the first three years of ownership. However, this new offering extends the complimentary access to safety, maintenance, convenience, and remote features included in the Genesis Connected Care, Remote, and Guidance subscription packages for new buyers of 2023 and newer Genesis models.
One key point to highlight is that this complimentary service is available on a non-trial basis, and it’s dependent on the 4G LTE network and related technology. This move is aimed at standardizing access to these essential features, making them available to all first-time owners of 2023 and newer Genesis models. Subsequent owners can still access safety and vehicle maintenance features at no additional cost for these model years and choose to purchase a subscription for convenience and remote technology features.
Genesis Connected Services offers a range of advanced safety and convenience technologies, including Automatic Collision Notification, Charge Management, Digital Key, Enhanced Roadside Assistance, Remote Start with Climate Control, and Stolen Vehicle Recovery. These features can be conveniently accessed from the vehicle’s display, the web, and through the Genesis owners’ compatible smartphone app or smartwatch.
Claudia Marquez, the Chief Operating Officer of Genesis Motor North America, expressed enthusiasm about this move, stating that Genesis Connected Services includes an impressive suite of technologies designed with customer satisfaction in mind.
It’s important to note that this announcement not only benefits new owners but also existing first owners of 2023 and newer Genesis Connected Services-equipped models. They will receive an update to make their Genesis Connected Services complimentary beyond the initial three years, with no expiration for the life of the 4G LTE network.
Overall, this initiative aligns with Genesis’ goal of providing cutting-edge safety, technology, and convenience features to its customers. Furthermore, the brand is actively embracing electrification, with plans to become an all-electric vehicle brand by 2030 and a commitment to pursuing carbon neutrality by 2035.
For more information on Genesis Connected Services, customers are encouraged to contact their local retailer and visit the official Genesis website for additional details. This development marks a significant step forward for Genesis and its commitment to enhancing the ownership experience for its customers.